Brass Dhupiya with Jute Handle | Handcrafted Dhoop Burner for Pooja & Havan- 6 inches

The durability of the plating depends on proper care and storage. With regular cleaning and careful handling, the finish from Kritilife can maintain its shine for many years. However, exposure to moisture, harsh chemicals, or improper cleaning may gradually affect the plating.

We offer a 3-year buy-back program on all our gold & silver-plated idols, demonstrating our confidence in quality.

Yes! Kritilife provides customization services where we can permanently engrave the occasion, event or business name on the base of the idol. This makes them ideal for corporate gifts, special events or personalized offerings.

Our 3-year buy-back program applies to all products from Kritilife that are maintained in good condition. It reflects our trust in our craftsmanship and gives you added value assurance.

Each idol from Kritilife is accompanied by an authenticity certificate confirming the use of real 24 K gold or 999 silver plating. Combined with our 3-year buy-back program, this ensures your product is both premium and dependable.

Yes — the premium materials and meticulous craftsmanship of Kritilife make these idols perfect for home temples, while the elegant finish and customization options make them ideal for gifting during festivals, corporate events or personal milestones.

Please note: Avoid using water directly on the piece during rituals, as excessive moisture may affect the plating. Instead, use a slightly damp cloth for cleaning.

Absolutely. Every Kritilife idol comes in our signature gift packaging, which includes:

• A premium quality box with elegant finish
• Protective foam padding to ensure safe transit
• A velvet pouch for storing the idol
• An authenticity certificate for gold/silver plating
• Detailed care instructions to maintain the idol’s beauty

For corporate bulk orders, we can customize the packaging with your company logo or event details. Our packaging is designed to reflect the premium nature of the idol while ensuring safe delivery to your loved ones. The complete packaging makes these idols perfect for auspicious occasions, festivals, weddings and corporate gifting.

Yes, we offer special discounts on bulk orders. Please reach out to our team with your order details and we’ll provide a customized quote based on quantity and items you’re interested in. Contact us via WhatsApp or email for assistance with bulk purchases.

We offer a 7-day return policy for items that do not meet your expectations. If you receive a damaged or defective product, please notify us immediately for a replacement. Refunds are processed within 1-3 business days after verification of the returned item. To initiate a return, please visit our Return & Replacement Request Page or contact our support team for assistance. Note that items must be returned in their original packaging and condition, and customized products are not eligible for returns.